Shipping, Returns & Store Policy

Shipping Policy

We offer PAN-India shipping.
Orders are processed within 10-12 business days.
Delivery timelines may vary depending on location.
Tracking details will be shared via email/SMS once dispatched.
Delays due to courier, customs, or external factors are beyond our control.

Returns & Exchange Policy

Due to the limited and curated nature of our products, we do not offer refunds.
Exchanges are accepted only in case of:
- Wrong product delivered
- Damaged product received (must be reported within 48 hours of delivery)

To request an exchange, email us at: support@gardenofeden.in
Include your order number and clear unboxing video proof.

Products must be:

Unused
In original packaging
With all tags intact

Authenticity Guarantee

All items sold on Garden of Eden are 100% Unauthorised authentic pieces.
We do not deal in replicas or first copies.

Payment Policy

We accept:

UPI
Debit/Credit Cards
Net Banking
Cash on Delivery (if applicable)

All payments are securely processed through encrypted gateways.

Cancellation, Return & Refund Policy

At Garden of Eden, we strive to deliver high-quality products and a seamless shopping experience. Please read our policy carefully before making a purchase.

No Cancellation Policy

Once an order is placed and payment is successfully processed, it cannot be canceled or modified.
We are unable to accommodate any cancellation requests under any circumstances.

No Return & Refund Policy

All purchases made on Garden of Eden are final.
We do not offer returns or refunds on any products once sold.

Exceptional Cases

While our general policy does not allow cancellations, returns, or refunds, we understand that rare issues may arise:

In case of a genuine technical error or incorrect payment, please contact our support team. Each case will be reviewed individually, and resolution (if any) will be provided at our discretion.
If you receive a product that is:
- Damaged
- Incorrect
- Missing items
You must provide a complete, uncut unboxing video as proof. Without this, we will not be able to process any claims.
Upon verification, we may offer a replacement or refund, depending on the situation and at our sole discretion.